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An introduction to the new Groove Knowledge Base
Customize the URL of your Knowledge Base to match your website
Choose from our collection of 12 custom-made illustrations or select an image from Unsplash
Add ratings or a contact button right below every article
Control who can see and access your Knowledge Base with password protection and IP whitelisting
How to restore an article from your trash
How to add videos from other services to your Knowledge Base articles
Manage separate KBs in a single Groove account.
How to set up self-managed SSL for your Groove Knowledge Base
Match your native language or showcase your brands cheeky humor with these settings.
A video and several examples of Groove's knowledge base in the wild.
Below are examples of Knowledge Base sites where Groove's customers have used Groove's Knowledge Base customization options to make their pages fit their brand, language, website domain, and voice.
How To Best Optimize Your Knowledge Base Articles for AI-Powered Customer Support