FAQs

Reporting Bugs To Groove

What to do when you discover a bug in Groove

Requesting Features For Groove

How to submit your feature requests to Groove

Does Groove have an API?

Why Won't My SMTP Settings Work?

This article is specific for GrooveHQ users.

Is there a customer portal my users can log in to?

How do I search for a number?

How do I fix the error "Refresh token missing"?

This error may occur if you have your inbox setup and connected with Google Apps.

What Kind Of Payment Methods Does Groove Accept?

Why am I not receiving 'noreply' emails?

Why is my KB subdomain different than my Groove account subdomain?

Why did I stop receiving email notifications?

What to do when your Groove notifications have stopped.