What are you looking for?

Get help straight from the team at Groove

Undo Send For Replies

Inbox

Undo Send For Replies

Using undo send to stop a reply from sending out to a customer

Last updated on 27 Jun, 2024

Worry no more about typos or replies being sent by mistake! With "undo send" enabled you can bring those replies back and make your edits before sending for good. 

Turn on "Undo Send" under Settings → Personal → Preferences

Image

You can set your undo period between 5 - 60 seconds. Then when you reply to a conversation you'll notification appear in the bottom left corner of the screen. 

Image

Click "Undo" to return your message to the reply editor to make your changes. 

Was this page helpful?
Previous

Moving Conversations Between Mailboxes

Next