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Stay in the loop by receiving notifications about every action that happens on a conversation.
How to delete conversations in Groove.
Perfect for follow ups, reminders, and sprinting to Inbox Zero.
Collaborate with your teammates using private notes and @mentions to work together.
How to mark emails as spam and manage your blacklist
Browse articles and insert links easily while you're replying
Getting to know the Groove Inbox
How to edit and update the subject of a conversation in Groove.
How to share your Groove conversations with third-party collaborators.
How to send a new outgoing message from Groove.
How to move a conversation to another mailbox in your Groove account.
Collaborate with your teammates using private notes and @mentions to work together.
Using undo send to stop a reply from sending
Available keyboard shortcuts for Inbox and Live Chat.
Create one-off conversations in Groove by forwarding in individual messages from your user email address.
How to merge separate emails into a single conversation.
How to update conversations in Groove by replying to email notifications from your personal inbox.
Save time with replies for common questions.
Polish your comments and keep customer interactions tidy with the ability to edit and delete Notes