When certain events take place, Groove sends an email right to your inbox depending on your notification settings. Each agent can choose their own notification preferences, based on how active they'd like to see Groove in their inbox.
To adjust your notifications, visit Settings and select Notifications.
Enable the notifications you'd like to receive from Groove by checking (or un-checking) the boxes next to any of the notification options.
Click Save Notification Settings and you're all set! You'll receive an email from Groove next time any of the selected events takes place in Groove