Adding SPF and CNAME information to your DNS record validates your sending email address from Groove, improving your deliverability. In short, white labeling your domain is a good way to stay out of a spam folder.
To get started, locate your DNS control panel for your domain or contact your DNS hosting company.
To add the SPF address, you're actually going to create a TXT record in your DNS (not an SPF record). You will use the following details:
Record Type: TXT (Text)
TXT Value: v=spf1 include:smtp.groovehq.com ~all
Note: For multiple includes, your SPF TXT record will look something like this:
v=spf1 a mx include:_spf.example1.com include:spf.groovehq.com ~all
If the above doesn't work, you might try the following instead:
v=spf1 a mx include:_spf.example1.com include:smtp.groovehq.com ~all
(The exact syntax for multiple includes can vary depending on your DNS provider. If you have any issues, we recommend contacting your provider.)
Next, you'll need to create a CNAME record within your DNS provider's administration panel and configure it to point to your Groove host. When you create the CNAME record, point smtpapi._domainkey.example.com to direct to dkim.groovehq.com. It should look a little something like this:
**Please note that you want to change "example.com" to your own domain when setting up these records.**
Alternative Options for CNAME
k=rsa; t=s; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDPtW5iwpXVPiH5FzJ7Nrl8USzuY9zqqzjE0D1r04xDN6qwziDnmgcFNNfMewVKN2D1O+2J9N14hRprzByFwfQW76yojh54Xu3uSbQ3JP0A7k8o8GutRF8zbFUA8n0ZH2y0cIEjMliXY4W4LwPA7m4q0ObmvSjhd63O9d8z1XkUBwIDAQAB
(You can also copy this TXT record here: http://sprunge.us/HGGa)
Once you have added the following records and DKIM settings, head on over to Settings > Mailboxes to complete the set up.
From your mailbox settings page, you can run a check on your DNS settings.
Once both records are green, you're good to go!
A task will run once per day at midnight Pacific Time to check that your DNS is configured properly. If there is an issue detected, your white labeling will be disabled.