Meteorik is a service that provides power reports and email automation for WooCommerce. With their Groove integration you get a two-way integration where you can see Groove data within Metorik, in addition to Metorik data within Groove.
After you've added your WooCommerce store to your Meteorik account, you can authorize Groove from the store's integrations and then follow the setup prompts to complete the integration.
More details available here.
How it Works
After you've connected Groove to Meteorik, you'll see any existing conversations listed below your customers automatically in Meteorik:
You'll also be able to open a new conversation with that customer directly from Meteorik:
On the Groove side, you'll see your customer's data in the right sidebar of your conversations: