Inbox Setup

Creating Multiple Inboxes

How to add and configure multiple inboxes in your Groove account.

Deleting an Inbox

How to remove a mailbox from your Groove account.

Adding Auto Bcc to your Inbox

How to Bcc an outside email address on all of the replies you send from Groove.

Personalizing Your Auto-Reply

How to set up your auto-reply message for your mailbox.

Editing Your Email Signature

How to customize the signature attached to all outgoing messages that you send from Groove.

How to Forward Email from a Google Account

This article shows you how to forward email messages from a Gmail account to your Groove Inbox.

How To Forward Email From A Google Group

This article shows you how to forward email messages from a Google Groups account to your Groove Inbox.

How to Forward Email from Outlook Into Groove

In this article, you learn how to forward email messages from an Outlook.com account to your Groove Inbox.

Forwarding Email From Yahoo Mail

How to set up email forwarding for a Yahoo email address

How to Forward Email from GoDaddy

This article shows you how to forward messages sent to a GoDaddy Professional Email account (webmail) to your Groove Inbox.

How to Forward Email from Zoho

This article shows you how to forward messages sent to a Zoho email account to your Groove Inbox.

How to Forward Email from cPanel

This article shows you how to forward messages from an email account on your cPanel to your Groove Inbox.

Forwarding Email From Your Host

Links to resources on how to forward emails from the major web hosting companies

White Labeling Email to Avoid Spam Filters (DMARC)

Improve your email deliverability with quick changes to your DNS settings

Ensuring Deliverability: Guide To SPF, DKIM, And DMARC for Google, Yahoo, and others

How To Forward Email From a Google Alias Account

This article shows you how to forward email messages from a Google alias account to your Groove Inbox.

Connecting Your Gmail Shared Mailbox In Groove

How to connect your Gmail mailbox to Groove (using Oauth)

How to Configure Email Forwarding in Microsoft Exchange Admin Center (EAC)

Getting your emails forwarded into Groove from the EAC

Custom Sender Name For Mailboxes

Setup a customer sender name for your mailboxes which your recipients will see, different to what you have labelled your mailboxes in Groove

How to Broadcast Emails to Multiple Conversations in Groove

How to send a single message to multiple customers, such as during a platform outage or an incident affecting numerous users.

How Groove Uses Custom Fields & More Example Scenarios

This is how we're using custom fields at Groove!

Custom Fields

Organize Your Conversations with Precision