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Billing & Account Management

Billing & Account Management

Everything you need to know about billing for your Groove account.

Export your Groove Conversations

How to download all of your conversation data

Updated on May 21, 2020
Billing Overview

How to setup your billing preferences in Groove

Updated on May 21, 2020
Changing the Account Owner

How to transfer your Groove account to another user

Updated on May 21, 2020
Downloading/Printing Your Invoices

How to access the invoices for your Groove account.

Updated on September 15, 2021
Updating Your Account Login Subdomain

How to update the subdomain for your Groove account.

Updated on May 21, 2020
Archiving a User

How to remove an active user from your Groove account.

Updated on May 21, 2020
What to Do When Your Card is Declined

How to resolve payment failures for your Groove account

Updated on March 5, 2020
Cancel Your Groove Account

How to terminate your subscription and close your Groove account

Updated on April 6, 2020