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Billing & Account Management

Billing & Account Management

Everything you need to know about billing for your Groove account.

General Billing Overview

Let's get down to business.
Written by Lisa Foster
Archiving a User

How to remove an active user from your Groove account.
Written by Erika Trujillo
Changing the Account Owner

How to transfer ownership to another Groove user.
Written by Lisa Foster
Downloading/Printing Your Invoices

How to access the invoices for your Groove account.
Written by Lisa Foster
Changing Your Account Subdomain

How to update the subdomain for your Groove account.
Written by Melissa Rosen
What to Do When Your Card is Declined

How to resolve billing issues with your Groove account.
Written by Lisa Foster
Canceling Your Account

How to terminate your subscription and close your Groove account.
Written by Lisa Foster
Export your Groove conversations

How to download all of your conversation data
Written by Lisa Foster