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Account Management
Account Management
Articles
Groove Pricing FAQ
Answers to common questions about Groove pricing, billing, plan limits, add-ons, and account management.
Export Your Groove Conversations
How to download all of your conversation data
Cancel Your Groove Account
How to terminate your subscription and close your Groove account
What to Do When Your Card is Declined
How to resolve payment failures for your Groove account
Updating Your Account Login Subdomain
How to update the subdomain for your Groove account.
Downloading/Printing Your Invoices
How to access the invoices for your Groove account
Billing Overview
How to setup your billing preferences in Groove
Is Groove GDPR Compliant?
Short answer, YES. Long answer found below =)
2FA Security & SSO (Single Sign-On) Login Options
Two-Factor authentication guide for bolstering your account's defense
Groove Affiliate Program
How to earn 25% commission when your referral becomes a paying customer!