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Billing & Account Management

Billing & Account Management

Everything you need to know about billing for your Groove account.

Export your Groove Conversations

How to download all of your conversation data
Written by Lisa Foster
Billing Overview

How to setup your billing preferences in Groove
Written by Erika Trujillo
Changing the Account Owner

How to transfer your Groove account to another user
Written by Lisa Foster
Downloading/Printing Your Invoices

How to access the invoices for your Groove account.
Written by Lisa Foster
Updating Your Account Login Subdomain

How to update the subdomain for your Groove account.
Written by Erika Trujillo
Archiving a User

How to remove an active user from your Groove account.
Written by Erika Trujillo
What to Do When Your Card is Declined

How to resolve payment failures for your Groove account
Written by Lisa Foster
Cancel Your Groove Account

How to terminate your subscription and close your Groove account
Written by Lisa Foster