Knowledge Base
Setting up and creating your self-service knowledge base
Articles
- Groove Knowledge Base OverviewAn introduction to the new Groove Knowledge Base
- Adding A Custom Domain To Your Knowledge BaseCustomize the URL of your Knowledge Base to match your website
- Setting a Header Background for your Knowledge BaseChoose from our collection of 12 custom-made illustrations or select an image from Unsplash
- Collecting Feedback on Your ArticlesAdd ratings or a contact button right below every article
- Restricting Access To Your Knowledge BaseControl who can see and access your Knowledge Base with password protection and IP whitelisting
- Restore A Deleted KB ArticleHow to restore an article from your trash
- Embedding Videos In Knowledge Base ArticlesHow to add videos from other services to your Knowledge Base articles
- Creating Multiple Knowledge BasesManage separate KBs in a single Groove account.
- Using Your Own SSL For A Custom DomainHow to set up self-managed SSL for your Groove Knowledge Base
- Groove's Knowledge Base in the Real WorldA video and several examples of Groove's knowledge base in the wild.
- How To Change Language And Verbiage In The Knowledge BaseMatch your native language or showcase your brands cheeky humor with these settings.
- Branded Knowledge Base ExamplesBelow are examples of Knowledge Base sites where Groove's customers have used Groove's Knowledge Base customization options to make their pages fit their brand, language, website domain, and voice.
- Top Tips To Optimize Your Knowledge Base ArticlesHow To Best Optimize Your Knowledge Base Articles for AI-Powered Customer Support