Widget

The Groove widget allows you to place a contact form and your Knowledge base on every page of your website or app, making it easy for customers to find the info the need

Articles

• General Website Installation For Widget

  How to install the Groove Widget on your website
• Google Tag Manager Installation

  How to add the Groove Widget in Google Tag Manager
• Getting started with the Groove Widget

  Introduction to the Groove widget; the contact form, knowledge base, and live chat
• Add your Groove widget to Shopify

  How to install the Groove Widget on your Shopify store
• WordPress Installation

  How to install the Groove Widget on your WordPress website
• Configuring your Widget contact form

  Add a contact form on every page of your website with the widget!
• Adding your Knowledge Base to your widget

  Add your knowledge base on every page of your website with the widget!
• Branding and basic configuration of your Widget

  Find all the details on configuring the look and feel of your very own widget.
• Customize Language/Text on the Widget and Live Chat

  How to change the verbiage found throughout the Widget and Live Chat experience.
• Groove Widget Advanced Usage

  How to use the widget API
• Adding custom questions on the contact form

  Collect additional information through your Widget contact form
• How To Test Your New Groove Widget on Your Site

  Troubleshooting and testing changes to your widget with Chrome
• Updating the Custom Profile through the Groove Widget

  Add and update values in the Custom Profile through the Groove Widget