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Mobile Apps

Logging in on Mobile

How to log in mobile when using Google or Office 365 on web.

If you use Google or Office 365 to sign in on web, you'll not be able to use this to log in to our mobile apps. Instead, follow these steps:

  • On web, log out of your account.
  • Go to the login page.
  • Click Forgot password.
  • Follow the steps to reset your password.


Once this is done, you can use the password you just set to log in on mobile.