Search the Groove Knowledge Base for answers, guides, and helpful tips.

Find answers, explore helpful guides, or get in touch with our support team.

Company Settings

Configuring Your Inbox View

How to set up your Groove Inbox for a unified or multiple inbox view.

When you're managing multiple inboxes in Groove, you have the option to view these as a unified inbox or as separate inbox in your left navigation list.

Admins for the account can access this preference under Settings → Preferences. At the bottom of the page there is a setting for "Show a single inbox where all conversations" and "Show a separate inbox for each linked email address".



Note: This setting cannot be configured individually for different teammates. Instead, as it's a company setting, it will apply to all teammates.

Here's what each option looks like in action:

#Single Inbox Unified View (all messages in one place)



#Separate Inboxes



#Separate Inboxes With "All Inboxes" Section