Setting Up The Zapier Integration

Zapier enables anyone (marketing, support, legal, HR, ops, product, etc...) to connect together the web apps they use to run their business, without writing code.

With the Groove/Zapier integration, you can integrate Groove with hundreds of different apps, and the possibilities are endless:

  • SMS alerts or push notifications for new Groove tickets

     
     
  • Create JIRA issues or Trello cards from Groove tickets

     
     
  • Create Salesforce cases from Groove tickets

     
     
  • Create Groove tickets via Gravity Forms

     
     
  • Create Basecamp to-dos from Groove tickets

     
     
  • Create Github issues from Groove tickets

     
     
  • and many, many more...

The process for setting up the integration is simple:

To use Groove with Zapier, you’ll first need to connect your Groove account. During the initial steps of making a Zap, you’ll see your connected Groove accounts:

If you don’t already have a connected account, choose *Connect a New Groove Account* and give it a name:

You’ll get a popup prompting you to sign in to your Groove account. If you don’t yet have an account, sign up for free here.

When the authorization box appears, sign in with your Groove credentials (this is to let Zapier link your Groove account to the other apps you choose).

Now you'll see your Groove account connected to Zapier, and you can give your Groove account a name if you like.

That’s it! You’re connected and ready to create some Zaps!