Navigating Groove Reports [Video Tour]

Groove Reports help you see how your team is doing with in-depth metrics on email reply and handling time for every agent and breakdowns of Customer Satisfaction Ratings.

We've got a brand new Reporting page and we'd love to show you around. Come on and take the tour!

 

Video not your thing? No worries. Check our our Knowledge Base Article on Getting to know Groove Reports for the same information.