Does Groove have an API?

Yes!

Groove's API lets you build Groove functionality into any app, including:

  • Automatically create Groove tickets from external events (for example, when a customer places an order)
  • Display Groove tickets for a specified customer in that customer’s profile within your own app
  • Reply to Groove tickets directly from another app
  • Update tickets from external apps (for example, once a story in Pivotal Tracker is completed)
  • Import old tickets and customer data from another helpdesk
  • Export your entire Groove ticket and customer history for your records

To get started with Groove's API, just visit our API Docs.